Frequently Asked Questions

What are your visiting hours?

Visiting hours are from 10:00am-4:00pm.Visitation outside of visiting hours is by appointment only.

What are the visiting guidelines?

We follow CDC and state guidelines. Please contact our center for the most up-to-date guidance information.

How long do you have to be on quarantine?

We follow CDC and state guidelines. Please call our center for the most up to day guidance information.

What is the CNA to patient ratio?

We follow current state guidelines. Generally during the day staff are assigned up to 9 patients, during the evening 13 patients, and 22 at night.

What is the nurse-to-patient ratio?

1:22

How many people are in a room and do you have your own bathroom?

We have a variety of options for our patient rooms and bathrooms ranging from private to semi-private.

Do you allow smoking at your facility?

Patients are permitted to smoke after successfully and safely completing a clinical assessment, in designated smoking areas at designated times.

Can my loved one receive mail?

Mail is delivered to residents personally on a daily basis except for weekends and holidays.

West Village Post Acute
Attn: ___________________ Room No. _____
8 North Texas Ave
Geenville, SC 29611

Consider using our Send a Greeting feature on the website. You can choose from a variety of postcards to fill out and mail to your loved one for a small fee or you may type a message and through email, send us your email greeting that we will hand-deliver to your loved one residing in our facility. Our email feature is free of charge.

How do you protect patients, staff, and visitors from COVID-19 and other infectious diseases?

Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.